Preparing for the first visit

The first visit is mostly about getting to know the patient. Dr. Rifat will ask about health, medicines and daily life, look carefully at the mouth, and explain what she finds. Nothing will be done without the patient’s (or their guardian’s) agreement.

What to bring

• A list of all medicines, including doses. Include vitamins, supplements and eye drops. A photo of the boxes is fine.
• A short medical summary or recent hospital letters, if you have them.
• Dentures, in their case, even if they are not being worn.
• Insurance card and Emirates ID.
• Glasses and hearing aids, so the patient can follow the conversation.
• Contact details for the patient’s doctor, in case Dr. Rifat needs to check something.

Who can come

A family member or carer is welcome in the treatment room. If the patient has memory problems, please come with someone who knows their medical history and daily routine.

How long it takes

Allow about 45 minutes to an hour for the first visit, including time to talk. Tell us when you book if the patient tires easily, and we will plan a shorter visit.

Before you leave home

• Choose a time of day when the patient is usually at their best.
• Make sure they have eaten (unless told otherwise) and taken their usual medicines.
• Allow extra time for parking and the lift. You will never be rushed.

Tell us when you book

When you message or call, please tell us:

1. The patient’s age.
2. Any mobility needs, such as a wheelchair or walking frame.
3. Any condition that affects communication, such as dementia, hearing loss or autism.
4. The main dental concern.

This helps us plan the right appointment length and support.